Psychologists & Mental Health Professionals

What they do, how referrals and Medicare work, and how to find one near you.

Mental health care in Australia spans several distinct professions working together: psychiatrists (medical doctors who can prescribe medication and manage complex or severe conditions), psychologists (who provide talking therapies such as CBT, without prescribing), and accredited mental health social workers and occupational therapists (who also provide Medicare-rebated therapy under supervision). A GP is usually the first point of contact and can manage many common presentations directly or start the referral pathway to the others.

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The Mental Health Treatment Plan

To access Medicare-rebated psychology sessions, your GP first prepares a Mental Health Treatment Plan, which involves an assessment of your situation and a documented plan of care. This is what unlocks the Better Access initiative: up to 10 individual and 10 group Medicare-rebated therapy sessions per calendar year with an eligible psychologist, accredited social worker or occupational therapist, for someone assessed with a diagnosable mental health condition. Your GP reviews the plan periodically as sessions progress.

Psychiatrists vs. psychologists

A psychiatrist is a medical doctor with specialist training who can diagnose, prescribe and adjust medication, and manage more complex or severe presentations — typically seen with a GP referral, similar to any other specialist. A psychologist does not prescribe; the work is talking therapy, structured around a specific approach suited to what you’re working through. Many people see a GP and a psychologist without ever needing a psychiatrist; others are managed by all three together.

Cost and the gap

Even with a Mental Health Treatment Plan, most psychologists charge above the Medicare rebate, and the difference — the gap — is paid by the patient. Gap fees vary considerably between practitioners and areas. Some psychologists bulk bill in full, particularly for concession card holders; many do not. Ask about the fee and expected rebate before your first session, since this is one area where cost differences between providers are often large.

Getting started

Book a longer appointment with your GP specifically to discuss a Mental Health Treatment Plan — it is not something that fits into a brief standard consultation. From there, your GP can recommend a psychologist, or you can search independently and ask your GP to write the referral to a specific person. Waiting lists for psychologists can be long in some areas, so it is worth asking about availability before committing to a plan with a particular practitioner.

Questions worth asking

  • Do you bulk bill, and is that only for concession card holders?
  • What approach or therapy style do you use?
  • How soon can I get an appointment?
  • Do you offer telehealth sessions?
  • Will you communicate with my GP about my progress?

This page explains how to navigate the system — who these practitioners are, how referrals and billing work, and what to take to an appointment. It is not medical advice and cannot tell you whether you need to see anyone. That is a conversation for your GP. In an emergency call 000.

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